EmiCRM


Introduction

  • An enterprise Customer Relationship Management software.

  • Suitable for businesses of all sizes - small, medium, large.

  • Modular design wherein Customer can opt for only modules of their choice rather than paying for all.

  • Web based interface along with Android App for critical modules.

  • A stable well-tried product used by many reputed organizations.

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Features

Modular design

End-to-end Customer Relationship Management modules across Sales, Support and Relationship mgmt processes.

Customers can buy the specific modules of their need.

Cloud based Architecture

Avoids the complexities and costs of software handling, hosting and maintenance for customers.

Web & Android based solution accessible from anywhere over the internet.


User Management

Create various Users at the organization level.

User Roles mapping.

Role based security and authorization.

Leads Management

Efficient management of generated leads throughout the sales cycle.

Log and track multiple interactions for leads.

Leads Qualification & Refinement across Sales funnel.

Automated reminders and alerts.


Cold Interactions

Telecallers/Cold Interactions module for leads generation.

Efficient management of end-to Cold Calling process.

Data Upload at a centralized server.

Telecallers Data assignment.

Status Reporting and Tracking of generated leads.

Also available with EmiDialer Automated Dialer App solution.

Order Payments via Cash, Cheque, Online & Wallet.

Sales Module

Management of Qualified Leads and Opportunities.

Logging & Tracking of meetings and interactions.

Proposal process along with timely alerts.

Efficient tracking of over-the-day progress of Sales Employees.

Integrated Sales/Opportunities/Meetings tracking for each sales employee.

Daily Status Report Submission by Sales force.


Customer Management

360 degree tracking and management of Customer relation.

Contracts Management.

Timely reminders of renewals, expiry dates etc.

Support Module

Effective after sales support to Customers.

SLA driven tickets tracking feature.

Automated alerts and emails.

Assignment and tracking of tickets for open projects across the available employees.

Project Management

Industry specific Project Management Modules. For industries like IT, Builders & Real Estate, Manufacturing etc.

Contracts Management.

Extensive Reports - Division wise, Date wise & Consolidated.

Robust Reporting Engine

Relevant reports across all the modules.

Automated tracking of Sales Force Attendance and Kms travelled.

Integrated EmiTracker for GPS based Sales Force tracking.

Why Us?

  • Better customer relationship and loyalty via enhanced customer experience/support.

  • Highly efficient Mobile App Based management of core business

  • Lot of direct and indirect effort and cost savings .

  • Offered via a flexible pay-as-you-go model with no lock-in or obligation.

  • High Return On Investment.

Our Plans

PERSONAL PLAN

Suitable for small sized organizations

399.00/month
  • Cloud based deployment/access.
  • User Management module with up to 20 Users.
  • Web based Cold Interactions module.
  • Leads Management Module.
  • Web based Sales Module.
  • Basic Reporting.
  • Email Alerts.

PROFESSIONAL PLAN

Suitable for medium sized organizations

499.00/month
  • Cloud based deployment/access.
  • User Management module with up to 100 Users
  • Web based Cold Interactions module along with AutoDialer Android App option.
  • Leads Management Module.
  • Web based Sales Module along with GPS-based Sales Force Tracking App.
  • Advance Reporting.
  • Customer Management module.
  • Email alerts.
  • Basic Customization as per in-built Customization module of the product.

ENTERPRISE PLAN

Suitable for enterprises

999.00/month
  • Both Cloud based and On-Premise deployments are available.
  • User Management module with unlimited Users.
  • Web based Cold Interactions module along with AutoDialer App option.
  • Leads Management Module.
  • Web based Sales Module along with GPS-based Sales Force Tracking App.
  • Enterprise Reporting.
  • Customer Management module.
  • Email and SMS alerts.
  • Contracts Management.
  • Project management module.
  • Completely customizable as per need.*

Note: Completely customized plans are also available...

Please contact us at: sales@emiliatechnologies.com / +91 86998 28947